- What exactly is the
Enquiry System?
The
Enquiry System allows authors of articles submitted for
publication to
Astronomy & Astrophysics to get
information on the status of their papers via the Web. This system is intended
to provide authors with immediate information on their manuscripts and to
greatly reduce the amount of time spent by the editorial staff to answer emails
and phone calls from authors.
- How does the
Enquiry System work?
All authors are assigned an Author ID and all articles an
Article Reference Number. Any enquiring author will be asked for these upon
logging in the
Enquiry System. Search through our database will return the
complete history for the requested paper down to its current status.
- Who developed this system?
The
Enquiry System was developed by the Software Team at EDP
Sciences. It is the property
of EDP Sciences.
- I cannot access the
Enquiry System private (protected)
area.
In order to have full access to all areas of the
Enquiry System site, you need to use a SSL compliant browser such as Internet Explorer 6.0
or Netscape Navigator 6.0
- I successfully logged on to the
Enquiry System but I cannot
perform any searches.
In some cases, the web server may be unable to consult the
article database (a saving procedure is underway, the maximum number of concurrent
users has been reached, etc.). Just try again a little later.
- I have recently submitted a paper electronically but I
have not received any confirmation yet.
Please send an e-mail to the Editorial Office, quoting your
name, author ID, article reference number and date of submission.
